I really wish I had a punching bag! I really do! Have you heard/seen the newest announcement tvi made last night after 9:30pm ET? I am sitting here FUMING! I put that this is Pt. 1, because I just sent two seperate emails to tvi support and the financial team, copying both on each email. Can’t wait to see if they respond at all, for one. And secondly, if they DO respond, I can’t wait to read what they have to say.
Those of you that have been reading my blog all the way through, know that I no longer participate in tvi as a member. I have indeed been scammed and with this latest announcement, it appears ALOT of people are going to be just as ticked off as I am. Please enlighten yourselves and see what I am referring to:
Important Amendments
Monday, December 21 2009
Sun 12/20/09 9:39 PM
Dear Members,
This announcement is to make you aware of a few changes in the payment and fund transfer sections which will be brought into effect as of 22/12/2009, 2 PM GMT.
According to the new system, new accounts can be paid for using evoucher or wallet of only those accounts which are in the senior line of sponsorship. For example. username XYZ can be paid for using an evoucher or wallet if the voucher owner or wallet ID paying the amount is in the upline of XYZ.
Inter-wallet fund transfers have also been limited and the funds can be transferred from uplines to downlines only. Fund transfers to uplines and cross-line members will be disabled from the date and time as specified above.
This has been done to ensure security of your accounts and to prevent increasing number of voucher and fund thefts.
P.S.: Payments done by Solid Trust Pay and Liberty Reserve will remain unaffected by these changes.
Sincerely,
TVI Express Administration
Touching Lives Globally!”
Naturally, I am immediately thinking of all the people that have “funds” and vouchers left in their back offices who are going to be left holding the bag. I being one of them, as I have vouchers that I clearly will never use. Tvi won’t give me funds directly and I refuse to sell vouchers and bring anyone into this. So, I am stuck. My upline offered to buy them from me, but I haven’t responded.
I don’t know about everyone else, but this announcement doesn’t seem very clear. So, I emailed asking some questions. Here is the first email I sent:
“Subject: Urgent questions regarding Important Amendments
Hello,
Can you please answer some questions about this new announcement? Surely you realize that giving such short notice (basically 24 hours since it was sent out after 9:30pm ET) is quite disturbing to alot of members. The announcement isn’t very clear about some things.
Are you saying that if someone has vouchers in their back office that they can’t sell them to anyone they want? Many have vouchers on hand for anyone on their team that might need one at any time. They were so sparce at one time, that people have been holding on to them.
The way it reads it appears that after the 22nd, if we have vouchers still in our account no one else can purchase them if they are in our downline. Seems members should be able to sell vouchers to anyone on their team regardless of status.
Is it a cross-recruiting issue? Trying to put a stop to the tvivoucherforum.com? The truth would be the way to go on this!
Also, regarding the “increasing number of voucher and fund thefts” statement, I have not heard of ANY thefts or hacking regarding this. I don’t believe this is why tvi is making the changes at all. If this was an issue, it should’ve been announced long ago! This new policy in no way protects us any differently. Vouchers and funds will still be in our back office. So, if this is a hacking issue, this won’t help!
Lastly, I still after many contacts have yet to find out why I was told on December 5th by the Financial team, that wire transfers are on hold. The Financial team cancelled the wire transfer to my bank on their own (after 24 days of me waiting for my transfer)and the “funds” were put back into my ewallet yet there has still not been a PUBLIC Announcement made regarding this! If it were true, why no announcement?
Why hasn’t the option to do a wire transfer been disabled? Why mislead members into thinking they can have the funds transferred to their bank account only to find out weeks later that tvi is no longer paying members directly?
Now we get this Announcement at the LAST MINUTE making it near impossible for members to do what they need to do so they don’t get completely shafted. Very shady business practices tvi!
I really hope someone responds to my questions because they need to be answered expediently since your time frame you have given is irresponsibly short!
Last 2 responses to questions from the back office to support were responded to, but NOT regarding the questions I asked. I ask about fees and I get a response about a user id. I ask about why no announcement regarding bank transfers being on hold and I get response to contact support to cancel my transfer. The responders obviously did NOT read my questions!
And can you please expand on what you mean by “senior line of sponsorship”? Are you referring to Diamond members? Gold Members? Who? We do not know who is “senior line of sponsorship”. Please explain.
Sincerely frustrated member”
Curious if I will get a response and IF I do, will they actually respond to what I have asked. I figured by emailing support AND Financial teams, maybe I have a better shot of being responded to.
I had to send the second email because I went to the site and saw a second announcement there that was NOT mailed out. This announcement was regarding STP and that you can use it for all facets of banking and purchasing vouchers.
So, I went to the “Financial Manager” section of my back office to see if they added the STP tab option to the Virtual Bank portion of the site. Well, they sure did AND they did take away the wire transfer tab as an option for direct bank transfers! So, when they told me direct bank transfers were temporarily on hold, they really meant PERMANENTLY!!! Now, the ONLY way for people to get funds is through LR/STP or turning funds into vouchers! Which is what I’ve been saying all along and it turns out I WAS RIGHT! Only, there are still people saying they haven’t gotten their transfers by using LR/STP. I can’t personally verify that as I refuse to use either 3rd party service.
So, this is my second email to them:
“Subject: Wire Transfers
Hello,
I just sent an email regarding why the wire transfer function in the back office hasn’t been disabled. I just went there and see that there is another announcement that hasn’t been sent out yet. So, I went to the financial manager and see that you did indeed take away the ability to do a direct wire transfer.
May I suggest that tvi actually come forth and make the announcement that NO DIRECT WIRE TRANSFERS are being done anymore?
In order for members to get funds out of their back office, they have to join a 3rd party service. They can’t get it directly from tvi. THIS IS VERY BAD!
Members should NOT have to use one of these services to get their funds that tvi is supposed to be paying them directly with.
Many have done their research on LR and STP and there are ALOT of complaints. Especially with STP freezing funds for no reason. It’s ok when funds are being sent and received, but when people have tried to actually request the funds transferred to their banks STP puts a freeze on their account!
Who would trust a company like this with their funds? I think tvi only chose STP because they don’t allow chargebacks or refunds and that is also shady business practices. TVI doesn’t realize how bad this looks, but it looks VERY VERY bad!
So, the only way for members to really get their funds is to turn them into vouchers and sell them and now, tvi has put restrictions on even that!
Things keep going from bad to worse! What a way to treat your members!
Very upset at all that keeps transpiring with this company! If I could get all the money I’ve invested back, I would in a heartbeat!
There’s a reason you don’t have a 30 day money back guarantee. More than half would be using it! I definitely would be!”
I started out trying to ask things nicely, but I am too frustrated! It’s very upsetting that so many people are losing money with this company and they just keep making things worse. What’s next?
I really hope they get shut down and SOON!
Just telling it like it is……..
Posted in TVI
Tags: amendment, announcement, Liberty Reserve, LR, money, SCAM, solid trust pay, stp, transfers, TVI, Vouchers
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